1. General Information

This website is operated by Ciergerie Eska
Throughout the site, the terms “we”, “us”, and “our” refer to Ciergerie Eska.
We offer this website, including all information, tools, and services available from it, subject to your acceptance of all terms, conditions, policies, and notices stated here.

2. Use of Our Website

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.
We reserve the right to refuse service to anyone, at any time, for any reason we deem legitimate.

3. Products & Services

• All product descriptions, prices, and availability are subject to change without notice.
• We reserve the right to discontinue any product at any time.
• We make every effort to display product images and colors accurately, but we cannot guarantee that your device’s display will reflect the exact color.

4. Pricing & Payment

• All prices are listed in euros (€), including applicable French taxes (TTC).
• Payment must be made in full at the time of order.
• We accept payments via credit/debit card, Paypal, and other methods listed on our site.
• Prices may change without prior notice.

5. Shipping & Delivery

• Orders are generally processed within 10 days, unless otherwise stated.
• Shipping costs and delivery times vary based on your location and chosen shipping method.
• We are not responsible for delays caused by factors beyond our control, such as carrier issues, customs delays, or force majeure events.

6. Returns & Refunds

• Returns are accepted within 10 days of delivery for unused, unopened items in their original packaging.
• Refunds will be issued to the original payment method once the returned product is received and inspected.
• Some items are non-returnable, including custom-made, perishable, or personalized products.

7. Limitation of Liability

We do not guarantee, represent, or warrant that the use of our website or services will be uninterrupted, timely, secure, or error-free.
In no case shall Ciergerie Eska, its directors, employees, or affiliates be liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services.

8. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the exclusive property of Ciergerie Eska SASU or its content providers and is protected under applicable copyright and intellectual property laws.
Any unauthorized use, reproduction, or distribution of content is strictly prohibited.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of France.
In the event of a dispute, jurisdiction shall rest with the competent courts of Paris, France.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
Email: atelier.eska@gmail.com
Address: Ciergerie Eska 63 RUE DE L'AMIRAL ROUSSIN, 75015 PARIS